Archive for March 12th, 2008

Scrap Your Trip Adds 191 Items + Bazzill Swatch Pre-Order

For the past nine months, Rhonda has been the “voice” of Scrap Your Trip’s customer service. I know many of you have struck up a friendship with her through e-mails and phone calls. How could you not? She was always just a “honey” away :-) I am so sad to say that Rhonda is leaving us. She has a new love in her life and they just bought a house at the beach. I tried to duct tape her to her chair, but it she wasn’t having any part of it! If you would like to send her your farewells, please send an e-mail to customercare@scrapyourtrip.com and put “Rhonda” in the subject line. We’ll make sure she gets it. Becca will be the new “voice” of Scrap Your Trip. If you thought you liked Rhonda, you’re going to love Becca! She has been my assistant and whenever we talk about her we say “Becca? LOVE Becca!” She is quite possibly the happiest person I ever met in my life. During the 9 months she has been my assistant, I have never once not seen her smiling. She will continue to offer the outstanding customer service that Scrap Your Trip is known for and I know y’all will love her as much as we do. :-) Bazzill is coming! We are expecting it in by the 26th and have put the swatchbooks (including all the supplements) on the site to pre-order. If you order by tomorrow night (Thursday-3/14), we are offering a pre-order discount of 25%. Bazzill is holding our order so they can include the swatchbooks. Don’t worry – we will still be selling them after the pre-order sale is finished. While we’re on the subject of pre-orders, today is the last day to pre-order any of the “Berry Sweet” or “Rough & Tumble” line from K&Co. We will be taking it off the site tomorrow morning and placing the order. We have an awesome selection of new products this week – 191 items! We have something for all but two continents (and I don’t think Antarctica is a big tourist destination). I can’t believe Easter is almost here, but we have the first of two Easter lines, along with some “springy” papers. We have all the new travel papers, stickers and die cuts from Paper House’s new release. Simply put – stunning. We even have papers and stickers from the Wizard of Oz! We have golf and bowling, rugby and Civil War, a new SYT Italy kit and more. Click here to see all the new items: http://www.scrapyourtrip.com/31208.html>. The pre-orders for Bazzill Swatchbooks and K & Co are here: http://www.scrapyourtrip.com/whatsnew.html. I really want to thank you for continuing to be a part of the Scrap Your Trip family. I am often overwhelmed with gratitude that so many of you enjoy my weekly messages and that so many of you use that opportunity to “reply” to those messages or post on my blog telling me how you’re doing, where you travelled, what you’re scrappin’, or some product you’re looking for. We know you have an abundance of choices – online and local – for your scrapbooking needs so we do our best to make every SYT shopping experience the best it can be. We know that for many online shoppers it takes a small leap of faith that when you hit the “Send Order” button, hoping that you won’t be disappointed with your experience. Our mantra is “We choose Customer Service over profits every single time.”; so if you ever have a problem, just let us know and we’ll make it right. We’ve built Scrap Your Trip on a solid foundation of shoppers that started out as happy customers, progressed to being friends, and ended up as part of our extended family. All I can say is thank you from the bottom of my heart. Julie Swatek, President Scrap Your Trip® www.ScrapYourTrip.com ‘cuz life is a trip worth scrappin’® P.S. One of the many e-mails we’ve received recently is a heart-wrenching story of a 13 year-old boy who fell while skateboarding and wasn’t wearing his helmet (his parents weren’t at the park to make him). He is still recouperating from brain surgery. Just wanted to pass along the message to remind everyone about helmet safety and how fragile the human brain really is.

4 comments March 12th, 2008

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