Scrap Your Trip Adds 263 Items + 263 S*A*L*E Items

I received this e-mail from a customer, “MollyMcPaws”, yesterday that really surprised me.

I saw an ad on the news today about submitting a small business (gives back to community, great customer service, takes American Express, profits less than 10 million) for the Shine A Light program which results in a grant as an award.  I was going to do this quietly and let them email you BUT than I saw you had to have permission from the business first to submit the nomination.  I can’t think of any business in my neck of the woods but thought immediately of yours.  Home grown and thriving with the community and customer service being at the forefront.  I am hoping you say Yes…this sort of sounds like asking someone to the prom.  I don’t know how I would have managed to make all the scrapbooks and cards if I did not have your resources to choose from.

I told her that I was honored that she would think of Scrap Your Trip and that I would love to go to the prom with her!

Well, within the hour, she had submitted her nomination.  I was overwhelmed with the wonderful things she wrote about Scrap Your Trip. 

There are three Judging Criteria:  Innovation (has devised a new way of working in order to survive tough times), Community (still finds ways to give back to the community, even when staying afloat is a challenge), and Customer Service (continually demonstrates a "customer first" mentality, and during challenging times recognizes that connections are more important than ever).

When I read through these criteria, I thought “this sounds like Scrap Your Trip!”  But I spent a long time thinking to myself, “How do I ask people to “Shine A Light” on my company and not sound like I am bragging?”

But here’s the thing:  my staff deserves to be recognized.  Yes, I am the face of Scrap Your Trip, but there are 24 other people who work really hard each and every day to ensure that Scrap Your Trip is a great company to do business with. 

It’s Laurie and Orita, our fantastic customer service team, who answer every call and e-mail with a smile and will spend 30 minutes out in the warehouse looking for someone’s order because they wanted to add just one more thing. 

It’s Mey, Antoine and Maria, our customs team, who spend their days making customized papers and die cuts, so that your scrapbooks can be even more personalized.

It’s Tiffany, Sean, Joann and Stephanie, our wonderful designers, who continue to amaze me each and every week with their creative die cut designs.

It’s Nicole, Sommer and Stephen, our products team, who spend each week getting all the new products put on our website, with images so great you feel like you are holding it in your hand.  I can’t tell you the number of Tuesday nights Nicole has been here until 10:00 pm or later, making sure everything was ready for the e-mail to go out Wednesday morning.

It’s Lucy and Robb, our receiving team, who receive in a never-ending amount of boxes of scrapbook product every day, counting each item to make sure we got what we paid for.

It’s Karen, Fran, Jessica and Hylena, our cutting room team, who make all the little pieces that make up our die cuts.

It’s Antonia, LaToya, Catherine and Debbie, our warehouse team, who quality checks each order to make sure it’s correct and packaged and shipped with care.

It’s Cindy, our order processor, who looks at each and every order and answers comments before it goes to the warehouse team.

And it’s Lani, my Operations Manager and sidekick, who keeps everything running like clockwork.

So, I humbly ask for your support to please endorse the Scrap Your Trip team.  They deserve it!  Please click here: Shine A Light on Scrap Your Trip. (You are going to have to register to endorse us.  I know it’s a pain, but I appreciate it!
We have 263 new items this week, including "Water Fun" by Best Creations, "Wine Country" by Stamping Station, "Cowboy", "Cowgirl", "Volleyball" and "Rugby" from Karen Foster, "Greece", "Ireland" and "Japan", "South Seas" and "Elegance" from Creative Imaginations, "Glamour" and "Masculine" from TrimCraft, "Just the Edge" and Heritage printed cardstock from Bazzill and USA and Broadway die cuts from Paper Wizard.   There are several new layouts from these collections in the Shop By Layout section.  Click here to see :  http://www.scrapyourtrip.com/shopbylayout.html
  The SYT designers were also working on the following themes this week: Beach, Birthday, California, Cherry Blossoms, Cruise, England, FairyTale, Farm, Golf, Music, Navy, New England, Pets, Police, Pool, Retro, Safari, Scrapbooking, Skateboarding, Soccer, Southwest, Travel and USA.   We have two custom papers – Vertical School and Scattered Monograms and two custom die cuts – Pet Collar and Hibiscus.   Click here to see all the new items:  www.scrapyourtrip.com/8192009.html.
We’ve also got 263 items on sale this week at 25% off.  Click here to see all the sale items:  www.scrapyourtrip.com/clearance.html.   Lots of new stuff we ordered from the CHA Tradeshow is coming in and we need space to put it!  Use coupon code EXTRA15OFF at checkout to get an additional 15% off all our clearance items.  (One coupon code per order, please.  Coupon expires Friday, August 21 at 11:59 pm Eastern)
  And remember, if you can’t find what you’re looking for, we can always make it custom just for you!  Click here to see all our custom options:  www.scrapyourtrip.com/custom.html.     See you on Facebook! http://www.facebook.com/ScrapYourTrip

As always, thanks for your business.      Julie Swatek, President
Scrap Your Trip®
www.ScrapYourTrip.com
‘cuz life is a trip worth scrappin’®  http://blog.scrapyourtrip.com
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15 comments August 19th, 2009